Summary

Support Mission to the Burundi Ministry of Public Service in the implementation of the electronic archiving of civil servants and civil servants files.

Challenge

Burundi faces the challenge of a public sector and an administration that is not robust enough to provide citizens with quality service. The introduction of effective management tools and systems has been identified as an important element in improving the capacity and performance of the public service.

Solution

Between August and September 2014 a technical assistance mission of two experts from the Ministry of Public Service of Burkina Faso was held for the benefit of the Ministry of the Public Service of Labor and Social Security of Burundi to: (i) share Burkina Faso's experience in digitalisation and securing archives; and (ii) helping Burundi develop a roadmap for electronic archiving of public officials' files within five years.

The outcome of the mission includes a study and roadmap on how to implement electronic archiving. The recommendations are intended to advance in the automation of the management of human resources of the Public Service and in improving the quality of the service rendered to the citizen. The studies have been validated by the Ministry of Public Service.

Supported by: UNDP

Implemented by: Ministry of Public Service, Labor and Social Protection Burkina Faso; Ministry of Public Service, Labor and Social Security of Burundi

Contact person:
Rose Nitunga
UNDP Burundi
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